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Frequently Asked Questions

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What payment methods do you accept? +

We accept Visa, MasterCard, American Express, and bank transfers. Cash on delivery is also available for selected areas.

Is my payment information secure? +

Yes, all transactions are processed through secure payment gateways with end-to-end encryption. We do not store your credit card details.

Where do you deliver? +

We deliver island-wide across Sri Lanka. Delivery times and fees may vary depending on your specific location.

How long does delivery take? +

Orders are typically processed within 24 hours. Colombo and suburbs take 1-2 business days, while outstation deliveries take 3-5 business days.

Can I track my order? +

Yes, once your order is dispatched, you will receive a tracking link via email and SMS.

What is your refund policy? +

We offer a 7-day return policy for eligible items. Items must be unused, in their original packaging, and with the receipt.

How do I return a product? +

Please contact our support team via WhatsApp or email to initiate a return. We will guide you through the process.

Still Can't Find an Answer?

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